The eHopper POS is a cloud-based point of sale solution for small grocery, convenience, restaurant and retail businesses. It’s one among the few POS solutions with a free plan for purchasers and is offered on Android tablets, iPads, Windows PCs and Poynt smart countertop payment terminals.
The actual fact it’s cloud-based permits you to access features and data from any location, grants quick and quick access to all the business data that’s hosted, synced and loaded all in real-time during business operations and allows for quick and straightforward referencing when needed. This eliminates the necessity for physical servers, increases security as all data is stored online and allows quick access to data from any location and at any time. This is an element of the explanation the corporate can offer a free plan.
Best for Smaller Budgets
The eHopper POS is option for small businesses on a budget since it offers a free plan that features taking payments with a terminal, training and onboarding. It’s also often known as some of the feature-rich free POS options, and its cloud-based software is simple to establish and use.
eHopper POS pros and cons
- Completely free
- Number of payment options
- Cross-platform capabilities
- Limited reporting
- Glitches often
- Limited integration options
Pros explained
In the next section, you may discover a number of the most important advantages of using eHopper POS.
Completely free
A giant pro of the eHopper POS is that it supports a totally free system version. This version could be attractive to small business owners and works well for those learning the best way to start a business.
Under the free version, your small business can accept payments in money or card, manage inventory and employees, generate reports and link to other POS apps you would possibly need. Nonetheless, you can be limited to 300 transactions per thirty days, 50 products and one license. Other more advanced features, reminiscent of certain methods of ordering and processing, self-service, metrics, and QuickBooks and PayPal integrations, are unavailable without spending a dime.
If your corporation is online, eHopper also offers a free eCommerce website that integrates with their POS. You’ll be able to customize the positioning to incorporate your branding and colours, and the layout is flexible. While the web site and the POS cost could be free, you’ll need to pay a bank card processing fee with eCommerce.
The eHopper POS offers free card payment processing for U.S. customers on its free Essential plan. Card processing allows businesses to securely accept various kinds of credit, debit and store cards, opening up more payment options. Free card processing is a giant bonus for small businesses because there aren’t any fees for card transactions, further reducing costs to the business.
Along with a free website, you’ll be able to save on costs by getting a free business phone number.
Number of payment options
The eHopper POS supports various customer payment options, including credit and debit card payments, money and EBT (electronic profit transfer) cards, and has options for split payments built into it, which is great for restaurants or bars.
The eHopper POS can be EMV (Europay Mastercard and Visa) compliant. EMV compliance is a world technology standard for payment meant to guard customers from fraud. By offering multiple payment options, businesses using the eHopper POS can attract a broader customer base and increase sales.
Cross-platform capabilities
eHopper is offered on desktops, tablets, mobile devices and the Poynt mobile POS terminal. This cross-platform compatibility makes it easy for businesses to access and use eHopper no matter their device and operating system (OS).
eHopper’s cross-platform capabilities extend to its online ordering system, a mobile-friendly website that enables restaurants to sell food for delivery, pickup or dine-in. The net ordering system is integrated with the eHopper POS and might take orders in-store and online, providing a seamless experience for businesses and customers.
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Cons explained
Listed below are a number of the cons of using eHopper POS.
Limited reporting
The eHopper POS offers limited reporting options. While the system does provide some reports, reminiscent of the PO Receiving Report, Store Transfer Report and Adjustment Report, these is probably not sufficient for businesses that need more detailed or custom reports. This is usually a drawback for businesses counting on extensive decision-making and evaluation reporting.
Glitches often
Some users have reported experiencing glitches and crashes while using the eHopper POS. While the system does offer a method to reboot quickly, these issues could be stressful for businesses as they might disrupt operations and price you money.
These concerns can often be resolved by addressing the foundation cause and trying different troubleshooting steps. For those who run into similar issues, try contacting the eHopper support team — they might assist you discover the issue and offer an answer. As well as, keeping software up-to-date, monitoring hardware and network connections and implementing good IT practices, reminiscent of regular backups and data management, may also help minimize the danger of glitching.
Limited integration options
The eHopper POS has limited integration options. The corporate’s website reports that it integrates with QuickBooks, PayPal, Multi-Register and Credit/Debit POS Integration. There are even fewer integration options on the free plan. For instance, QuickBooks and PayPal wouldn’t be available without spending a dime users. This limited list is usually a drawback for businesses that depend on integrating their online POS system with other software or systems, because it is probably not possible to integrate the eHopper POS with these tools entirely.
eHopper POS plans/offerings
The eHopper POS offers two plans/offerings:
Essential
The Essential plan is eHopper’s free plan, limited to 1 POS, 50 products, and 300 transactions per thirty days. This plan includes features reminiscent of inventory management, customer management, tip management and more. U.S. customers also receive free card payment processing with this plan.
This plan allows users to arrange and consider all orders in a single place, where you’ll be able to assign names, save and reopen them for processing. eHopper’s Essential plan offers powerful order management functionalities and is great for a brand new business on the lookout for an affordable method to take customer payments.
Some key features of the Essential plan include:
- Sales tracking: Track and manage sales, including information on items sold, payment types and discounts applied.
- Inventory management: Monitor stock levels, set reorder points and generate purchase orders.
- Customer management: Store and manage customer information, including contact details, purchase history and gift card management.
- Reporting: Generate reports on sales, inventory and customers.
- Easy User Interface: Navigate the software and simply find the data you would like.
- Cloud-based solution: Access your data and use the software from any device with an online connection.
OmniChannel
The OmniChannel plan is a comprehensive POS system for retail, restaurants and skilled services. This paid plan opens up many features to the business owner, including two licenses, unlimited products, table management, e-commerce, unlimited transactions, pre-authorization, EBT, menu management and more.
The Omnichannel plan includes all of the features of the Essential plan and extra tools for managing and growing a business across multiple channels, reminiscent of brick-and-mortar stores, online marketplaces and social media.
The important thing features of the Omnichannel plan include:
- Multi-location support: Manage multiple locations from one central dashboard.
- Advanced sales reporting: View detailed reports in your sales, including information on best-selling products, loyalty programs and busiest times of the day.
- eCommerce integration: Integrate and sell products on web sites, marketplaces like Amazon and social media like Facebook.
- Customizable Tax options: Manage tax data and apply custom taxes to different services and products if required.
- Advanced inventory management: Track stock levels across multiple locations, set reorder points and generate purchase orders.
The Omnichannel plan provides a multi-channel approach to marketing, selling and serving customers in a way that creates an integrated and cohesive customer experience. Unfortunately, it doesn’t provide any help with accounting, but this guide on the best accounting software for small businesses does.
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eHopper POS pricing
- The Essential plan is free and includes one POS terminal, 50 products, 300 transactions per thirty days and access to eHopper’s online documentation.
- The OmniChannel plan is offered for $29.99 per thirty days and includes features reminiscent of two licenses, unlimited products, table management, e-commerce, unlimited transactions, pre-authorization, EBT, menu management and more.
eHopper POS financial stability
It’s difficult to seek out public information in regards to the financial stability of eHopper because it’s a privately owned company founded in 2013. Nonetheless, several sources state eHopper’s revenue as $14.5 million annually.
Outside of the US, the corporate’s POS has an integrated payment solution in Canada via First Data and Moneris, two well-known and reputable payment processors.
eHopper POS accessibility
The eHopper POS is accessible on Android tablets, iPads, Windows PCs and Poynt mobile POS terminals. Users can manage their business operations from anywhere and at any time. The software can be accessible through an internet browser and their app, making it easy to access from any device with an online connection.
Availability
The eHopper POS is offered on multiple devices and platforms, including Android tablets, iPads, Windows PCs and Poynt smart terminals. It might probably be used as each an Android and Windows POS, making it suitable for small retail stores and consumer businesses.
Contact information
eHopper could be contacted via the next:
User experience
The eHopper POS is designed to be user-friendly and simple, helping small businesses and stores save time by streamlining their day-to-day operations. Reports online say eHopper is a professional-looking yet easy and simple platform. Users mention that the eHopper POS improves the shopper experience by allowing businesses to swipe a customer’s card once and securely store the cardboard’s information.
eHopper POS customer satisfaction
The eHopper POS appears to have a generally positive fame for customer satisfaction, with many users praising the platform’s ease of use, helpful customer support and effective inventory management. The platform also offers a loyalty program to encourage repeat business, increase revenue and improve business rankings.
Some users have reported issues with the platform’s inventory management and pricing plans, and others have reported issues trying to achieve and work with eHopper’s customer support. Nonetheless, based on overall user rankings, eHopper POS is well-regarded by its users and might provide a positive customer experience.
eHopper POS FAQ
Is eHopper a cloud-based online store?
eHopper is a cloud-based POS and business management system for small businesses. It also offers an eCommerce platform that’s fully managed, cloud-hosted and optimized for mobile, tablet and desktop devices.
Nonetheless, it is necessary to notice the constraints of the Essential plan. You will not have the option to trace metrics or access certain inventory and other management features. Self-service, clock in/clock out, phone/email/chat support and a few integrations reminiscent of QuickBooks are also unavailable. This list will not be exhaustive, so be sure to match the free and paid plans.
Can I exploit eHopper if the web is down?
Some features, reminiscent of calculating discounts and processing transactions with money, should be available on the POS device, depending on the particular hardware and configuration used. When you connect back to the web, the data will probably be uploaded to the cloud.
How We Evaluated eHopper POS
To evaluate eHopper POS, we checked out the next criteria and compared each aspect with market competitors.
- User interface
- Versatility
- Cost
- Availability of features
- Pricing
- Customer experience
- Ease of use
We utilized online sources, customer reviews and suggestions to achieve more insight into the system’s user experience. As with all product research, it’s all the time advisable to conduct your individual investigation.
Summary of Money’s eHopper POS review
The eHopper POS suits merchants trying to find a dependable and stable system for managing in-person sales. The platform offers adaptability because it’s available on multiple devices, including PC, tablets or smartphones, allowing merchants to make use of the eHopper POS in various settings reminiscent of retail stores, pop-up shops and events.
It has a free option with basic features for a POS system and a paid one with advanced features like inventory management, reporting and integrations to help merchants in making informed decisions for his or her business.
The eHopper POS is a superb alternative for small businesses on the lookout for an inexpensive and feature-rich POS solution, and we regard it as one among the best point-of-sale systems available.